CONTACT US
Hello! Let's talk
We're here if you have any questions. Feel free to reach out through by e-mail, whatsapp or stop in our store.
E-mail:
info@fatbike.li
WhatsApp number:
+41 78 772 71 18
Address:
Im Rehwinkel 2
9490 Vaduz
Liechtenstein
Customer service
In our Customer Service department, we make every stage of your fatbike journey as smooth and effortless as possible — from choosing the right model, to technical guidance, to post-purchase support and service. We’re here to answer your questions, clear up any doubts, and provide reliable assistance you can count on.
Skontaktuj się z nami
Frequently asked questions
Do you offer international shipping?
Yes, we offer international shipping to most countries worldwide. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping information page for more details.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you may return it within 30 days for a full refund or exchange. Please see our returns and exchanges policy for complete details and instructions.
Are your fatbikes covered by a warranty?
Yes, all of our bike come with a [insert duration] warranty against manufacturing defects. This warranty covers repairs or replacements of the bike movement and other components. For more information about our warranty coverage, please refer to our warranty policy.
How do I care for my fatbike to keep it in good condition?
Proper care and maintenance can help prolong the life of your fatbike. We recommend avoiding ..................................... Additionally, regular cleaning with a soft, dry cloth and periodic servicing by a qualified bikemaker can help keep your fatbike in optimal condition. For more detailed care instructions, please refer to our bike care guide.
